A large hospital faced significant disruptions in its data integration processes, with SSIS packages hanging intermittently and data extractions from its ORACLE-based ERP system (SAP) to the MSSQL Data Warehouse (DWH) running unusually slowly. Queries exhibited heavy resource usage and frequent TABLE SCAN operations, while incomplete data loads led to inconsistencies in critical reports for patient care and operations.
Despite extensive troubleshooting, the IT team was unable to identify the root cause, suspecting database systems, network issues, or SSIS itself, but lacked clear evidence to take decisive action. These challenges jeopardized timely reporting and the smooth functioning of hospital workflows.
To resolve performance bottlenecks and identify the root cause, the AimBetter system was installed on both the MSSQL and ORACLE servers. Within just one day, AimBetter provided key insights that led to a swift resolution:
- Slow Queries and Table Scans:
AimBetter identified that queries from the ORACLE system were running slowly due to TABLE SCAN operations. Although this presented an opportunity for optimization, it was not to be the primary cause of the issue.
- Real-Time Query Monitoring:
The AimBetter interface provided real-time visibility into the number of records processed and the runtime of queries. It showed that the INSERT operation to the DWH server was not completing, pointing to an internal issue within the SSIS process.
- SSIS Package Investigation:
Guided by AimBetter’s insights, the team broke down the SSIS Data Flow and identified problematic connections causing internal delays. Disconnecting and reconnecting these links resolved the issue and restored normal operation.
With the help of AimBetter, the issue was pinpointed and resolved quickly, avoiding prolonged downtime and manual troubleshooting efforts. This success not only improved system performance but also demonstrated the value of AimBetter as a diagnostic and optimization tool for complex ETL processes.
Client Testimonial:
“AimBetter has proven to be an invaluable tool for monitoring and diagnosing issues in our ETL processes. The speed at which we identified and resolved the SSIS problem was remarkable, saving us significant time and resources.”
If you want to learn more about how Aimbetter can enhance your IT management by preventing disruptions and speeding up recovery from unexpected events, please get in touch with us today!
